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Port performance in container transport logistics: a multi-stakeholder perspective
Ha, M.-H.; Yang, Z.; Lam, J.S.L. (2019). Port performance in container transport logistics: a multi-stakeholder perspective. Transp. Policy 73: 25-40. https://dx.doi.org/10.1016/j.tranpol.2018.09.021
In: Transport Policy. Elsevier: Oxford. ISSN 0967-070X; e-ISSN 1879-310X, more
Peer reviewed article  
Available in  Authors 
Keyword
    Marine/Coastal
Author keywords
    Port performance; Container transport; Stakeholder management; Terminal operating companies; Importance-performance analysis, Maritime transport
Authors  Top 
  • Ha, M.-H.
  • Yang, Z.
  • Lam, J.S.L., more
Abstract
    This study proposes a measurement instrument for port performance in the context of container transport logistics (CTLs) by taking perspectives from different port stakeholders. An importance-performance analysis (IPA) is used to develop an analytical tool for investigating the importance and performance (IP) of major container ports in South Korea against individual CTLs criterion. The main originality of this study is the development of a measurement instrument to provide managerial and operational insights to both port managers (i.e. terminal operating companies) and policy makers (i.e. port authorities and government) for stakeholder management in CTLs. The analysis helps port managers and policy makers to converge the different objectives and concerns for better management.
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